Frequently Asked Questions (FAQ) of the Broker

How can I open an account?

Please visit our website at www.rocobroker.com and complete the registration form.
Once registered, your account will be activated immediately.

What is the minimum deposit amount?

There is no minimum deposit amount.

What deposit and withdrawal methods do you offer?

Deposit and withdrawal methods include:
- Rial via TCPAY
- BTC, ETH, USDT, USDC on various networks
- Additional methods will be added soon.

How long does it take to process my withdrawal request?

Withdrawals are processed on the same business day.

What are your commissions and spreads?

Lion Account: Spreads start from 1.2 pips with no commission.
Cheetah Account: Raw spreads with an $8 commission per lot.

Do you offer Islamic (swap-free) accounts?

Currently, Islamic accounts are not available, but they will be introduced soon.

Is scalping or hedging allowed?

Yes, our broker supports scalping and hedging strategies.

Why do spreads widen during economic news releases?

During major economic news releases, market volatility increases and liquidity decreases, causing spreads to widen.
Spreads return to normal once volatility decreases.

Why was my order closed?

Your order may have been closed due to reaching the margin call level (0%) or stop-out level (40%).
Please check your trading report and contact support if needed.

Is your broker regulated?

Yes, our broker is regulated under Mwali (Union of Comoros) with registration number HT0004400 and license number BFX40440.

Do you offer a demo account?

Yes, clients can activate a demo account with $10,000 virtual funds through their user panel.

Can I deposit using Iranian Rials?

No, but you can deposit Rials via Top Change and convert them to USD.

Why is my deposit not showing in my account?

Please check your account number and contact support.
If you used cryptocurrencies, please send your TXID.

Can I use trading robots?

Yes, you can use Expert Advisors (EAs) on the MetaTrader 5 (MT5) platform.
You are responsible for the performance of these robots.

Do you offer educational resources?

Yes, our educational section is under development and will include articles, videos, and webinars.

Can I change my account leverage?

Yes, you can change your account leverage through your user panel.

Can I trade with micro lots?

Yes, you can trade with small lot sizes such as 0.01 lot (Micro Lots).

Does your broker offer cashback?

No.

Do you provide daily analysis or economic news?

Daily market analysis and economic news are provided via our social media channels on Telegram and Instagram.

Ask Us

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